Privacy Policy

1. Introduction

jilipg9 ("jilipg9," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the jilipg9 online gaming platform, accessible at jilipg9.org and through any associated mobile applications (collectively, the "Platform"). This Privacy Policy ("Policy") describes how jilipg9 collects, uses, stores, shares, and protects your personal information when you access or use the Platform.

This Policy applies to all registered players, visitors, and any other individuals whose personal data is processed by jilipg9 in connection with the Platform. It should be read together with jilipg9's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

By registering an account on jilipg9 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.

2. Data Controller

For the purposes of applicable data protection legislation, jilipg9 acts as the data controller in respect of the personal data it collects and processes through the Platform. As data controller, jilipg9 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions about how jilipg9 processes your personal data, or if you wish to exercise any of your data subject rights, you may contact jilipg9's Data Protection Officer (DPO) using the contact details provided in Section 16 of this Policy.

3. Data We Collect

jilipg9 collects the following categories of personal data from players and Platform users:

3.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used to verify that you meet the minimum age requirement of 21 years).
• Registered mobile number and email address.
• Residential address, city, and province within the Philippines.
• Government-issued identification document number (e.g., Philippine passport, driver's licence, SSS card, UMID, PhilSys ID).

3.2 Financial Data

• GCash mobile number or PayMaya account reference linked to your jilipg9 account.
• Bank account details (account name and number) for BPI, BDO, or Metrobank withdrawals, where applicable.
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method references.
• Bonus and promotional credit history.

3.3 Gaming Activity Data

• Game session logs, including games played, wager amounts, win/loss outcomes, and session duration.
• Sports betting selections, odds accepted, and settlement outcomes.
• Responsible gaming tool usage, including deposit limits set, session reminders activated, and self-exclusion requests.

3.4 Technical & Device Data

• IP address and approximate geolocation at the time of login and gameplay.
• Device type, operating system, browser type and version.
• Unique device identifiers and mobile advertising IDs where applicable.
• Platform access logs, including login timestamps and session activity.

3.5 Communications Data

• Records of communications between you and jilipg9 support staff via live chat, email, or any other channel.
• Feedback, complaints, and dispute records.
• Marketing communication preferences and opt-in/opt-out records.

4. How We Collect Your Data

jilipg9 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Data received from identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and regulatory authorities where permitted by law.
• KYC documentation: Copies of government-issued identification documents and supporting materials submitted during the verification process.

5. How We Use Your Data

jilipg9 uses the personal data it collects for the following purposes:

6. Legal Basis for Processing

jilipg9 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform the contract between you and jilipg9, including account registration, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and regulatory reporting duties.
• Legitimate interests: Processing carried out for jilipg9's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent, including the sending of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

jilipg9 does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Game software providers: Licensed game studios and platform providers whose games are available on jilipg9, to the extent necessary to deliver gameplay and resolve disputes.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where required by law or regulatory order.
• Professional advisers: Legal counsel, auditors, and other professional advisers engaged by jilipg9, subject to confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of jilipg9's business, your data may be transferred to the relevant successor entity, subject to equivalent privacy protections.

8. Cookies & Tracking Technologies

jilipg9 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. jilipg9 uses the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function, including session management, login authentication, and security features. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the Platform, helping jilipg9 identify areas for improvement.
• Marketing cookies: Used to deliver relevant promotional content based on your activity on the Platform, where you have provided consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilipg9 Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate securely.

9. Data Retention

jilipg9 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• Gaming activity data: Retained for a minimum of three (3) years from the date of the relevant gaming session.
• Communications data: Retained for a minimum of two (2) years from the date of the communication, or longer where relevant to an ongoing dispute or investigation.
• Marketing preferences: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, jilipg9 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

10. Data Security

jilipg9 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilipg9 Platform.
• Encrypted storage of sensitive personal and financial data at rest.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing conducted by qualified security professionals.
• Real-time intrusion detection and monitoring systems.
• Multi-factor authentication requirements for administrative access to jilipg9 systems.
• Staff training on data protection obligations and security best practices.

While jilipg9 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jilipg9 will notify you and the National Privacy Commission in accordance with applicable breach notification requirements.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilipg9:

To exercise any of these rights, please contact jilipg9's Data Protection Officer using the details in Section 16. jilipg9 will respond to all verified data subject requests within thirty (30) calendar days. In complex cases, this period may be extended by a further thirty (30) days, with prior notice to you.

If you are not satisfied with jilipg9's response to your data subject request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

12. Children's Privacy

The jilipg9 Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. jilipg9 does not knowingly collect personal data from individuals under the age of 21. If jilipg9 becomes aware that personal data has been collected from an individual under 21, it will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered on jilipg9 or provided personal data to jilipg9 without your consent, please contact jilipg9 support immediately via live chat or email so that appropriate action can be taken.

13. International Data Transfers

jilipg9 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where jilipg9 engages international game software providers or cloud infrastructure services.

Where such transfers occur, jilipg9 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that impose obligations on recipients equivalent to those applicable under Philippine law. jilipg9 will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without implementing appropriate safeguards.

14. Third-Party Links

The jilipg9 Platform may contain links to third-party websites or services for informational purposes. jilipg9 is not responsible for the privacy practices or content of any third-party websites. This Policy applies solely to data collected and processed by jilipg9 through the Platform. We encourage you to review the privacy policies of any third-party sites you visit.

15. Updates to This Policy

jilipg9 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or jilipg9's data processing practices. The date of the most recent revision is displayed at the top of this page.

Where changes to this Policy are material, jilipg9 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the jilipg9 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

jilipg9 recommends that you review this Policy periodically to stay informed of how your personal data is being protected.

16. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or jilipg9's data processing practices, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly on the jilipg9 Platform — the fastest way to reach us.
• Email: [email protected]

jilipg9 aims to acknowledge all privacy-related enquiries within two (2) business days and to resolve them within thirty (30) calendar days. For urgent account security matters, please use the 24/7 live chat channel.